Terms & Conditions

By accessing and using this website, you accept and agree to be bound by these terms and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

We sell premium quality Makhana (fox nuts) and related healthy snack products. Please note:

• All product descriptions, images, and prices are subject to change without prior notice.
• Product availability is not guaranteed and may vary based on stock.
• We reserve the right to discontinue any product at any time.
• Product colours may slightly vary due to photography and screen settings.

Orders are processed securely through Razorpay payment gateway. By placing an order, you:

• Confirm that all information provided is accurate and complete.
• Authorise the payment for the total amount shown at checkout.
• Acknowledge that order confirmation is subject to stock availability.
• Agree that we may cancel orders in case of pricing errors or fraud detection.

All prices are listed in Indian Rupees (INR) and include applicable taxes. We reserve the right to modify prices at any time without prior notice. Promotional prices are valid only for the specified period and cannot be combined with other offers.

As a user of Nufuel Mart, you are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Providing accurate shipping and contact information.
• Not using the platform for any unlawful or prohibited purpose.
• Notifying us immediately of any unauthorised use of your account.

We want you to be completely satisfied with your purchase. Our return policy:

• Returns are accepted within 7 days of delivery for damaged or incorrect items.
• Products must be unused and in their original packaging.
• Refunds are processed within 5–7 business days after approval.
• Perishable or opened food items are not eligible for return.

We aim to deliver your order as quickly as possible. Delivery timelines:

• Standard delivery: 3–7 business days depending on your location.
• Delivery timelines may vary during peak seasons or due to unforeseen circumstances.
• We are not responsible for delays caused by courier partners or natural events.
• Ensure your delivery address is accurate — we are not liable for failed deliveries due to incorrect addresses.

Nufuel Mart shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services, including but not limited to loss of profits, data, or goodwill. Our total liability shall not exceed the amount paid for the specific order in question.