Privacy Policy

We collect information in two ways:

• Directly from you: name, email address, phone number, delivery address, and account credentials when you register or place an order.
• Automatically: browser type, IP address, pages visited, time spent, and device information via cookies and analytics tools.
• From transactions: order history, payment status, and communication records.

Your information helps us deliver a better experience:

• Process and fulfil your orders and send order confirmations.
• Communicate with you about your account, orders, and support queries.
• Improve our website, products, and customer service.
• Send promotional offers and updates (you can opt out anytime).
• Comply with legal obligations and prevent fraudulent activity.

All payment processing is handled securely by Razorpay. We do not store, access, or retain your complete card or banking details on our servers.

We do not sell, trade, or rent your personal information to third parties. We may share data only in these limited cases:

• With trusted service providers (e.g., delivery partners, payment processors) who assist in operating our business.
• When required by law, court order, or government authority.
• To protect the rights, property, or safety of Nufuel Mart, our customers, or others.

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure, access-controlled databases with regular security audits.
• Passwords are stored using strong hashing algorithms — never in plain text.
• Limited employee access to personal data on a need-to-know basis.

We use cookies to enhance your browsing experience and understand how visitors use our site:

• Essential cookies: required for the website to function (e.g., session management, cart).
• Analytics cookies: help us understand traffic patterns and improve our pages.
• Preference cookies: remember your settings and personalise your experience.

You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect some website functionality.

You have full control over your personal data. You may:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your account and associated data.
• Opt out of marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us using the details below.